Terms and Conditions

Legal Notice

Our company is committed to building a relationship with you based on trust. Protecting the legal interests of all individuals is essential to us. By accessing or using this website and our services, you acknowledge that you have read, understood, and agreed to these terms. Acceptance of these terms is required to use our services.

Use of Services

visit-app.org/canada is an online application assistance service designed to facilitate the Travel Authorization (Canada eTA) process for foreign nationals visiting Canada for short-term stays.

Our agents assist applicants in obtaining a Travel Authorization from the Government of Canada, which is then provided to the applicant. By registering, visiting, or using this service, you confirm that you have the legal right, authority, and capacity to use and comply with these services.

Once you complete the application form on our website, your request will be reviewed by our team before submission.

All Canada eTA applications are subject to approval by the Government of Canada. While many applications are processed and approved within minutes, delays may occur if information is incomplete or incorrect.

Canada eTA authorizations are generally valid for up to two years or until your passport expires—whichever comes first—and allow multiple entries during the validity period.

Before payment, applicants are given the opportunity to review and correct all submitted information. It is the applicant’s responsibility to ensure accuracy before proceeding with payment.

After confirmation, you will be prompted to provide payment details for our service fee.

The information presented on this website is based on publicly available data from the Government of Canada. While we strive for accuracy and ease of use, users rely on this information at their own risk.

Acceptance of Terms

By using visit-app.org/canada and its associated pages, you agree to be bound by these terms and conditions and all applicable laws and regulations.

By purchasing our services, you agree that Vis Experience 24 SL acts as the Merchant of Record, responsible for payment processing, invoicing, tax compliance, refunds, and dispute handling.

Liability Disclaimer

visit-app.org/canada acts solely as an intermediary service provider and is not a supplier of government services. We are not responsible for errors, omissions, delays, decisions, or outcomes resulting from actions taken by the Government of Canada or other third parties.

We shall not be held liable for personal injury, loss, damages, or expenses resulting from the use of this service.

We reserve the right to cancel applications and delete personal data if:

  • Required information is missing or altered
  • Eligibility requirements are not met
  • Fraudulent, incorrect, or illegal information is provided

Service Suspension

Service access may be temporarily suspended due to:

  • Technical or maintenance requirements
  • Power failure, fire, or system emergencies

visit-app.org/canada shall not be liable for damages resulting from such suspensions.

Unlawful or Prohibited Use

Users agree not to engage in unlawful activities, including but not limited to:

  • Intellectual property violations
  • Misuse of personal or financial data
  • Fraudulent or criminal activity
  • Harmful or malicious computer activity

Users are solely responsible for damages caused to third parties through misuse of the service.

Cost & Refund Policy

visit-app.org/canada provides transparent pricing with a total service fee of USD 120, which includes assistance services, concierge support, applicable taxes, and the government fee.

A 100% money-back guarantee is offered to eligible applicants if the Canada eTA is refused by the Government of Canada.

Personal Data & Privacy

We collect and securely store personal information necessary to process applications, including:

  • Contact information
  • Personal and passport details
  • Payment and IP data

All data handling complies with our Privacy Policy and Cookie Policy. Applicant data is treated as confidential and protected accordingly.

Website Use

This website is intended for personal, non-commercial use only. Content may not be copied, modified, or reused for commercial purposes without authorization.

Legal Disclaimer

visit-app.org/canada is a privately operated website and is not affiliated with the Government of Canada.

Notices & Contact

All notices and communications must be in writing and in English.
For questions or complaints, contact us at:
support@canadaimmigrationdocument.org