Delivery Policy
Here’s a refreshed, clearer, and more polished version with improved flow and tone, and the updated email address as requested:
Application & Processing Information
Complete all required fields on our application page and submit the payment of USD 120. This fee includes our professional assistance, exclusive concierge support during your stay in Canada, and the official immigration service fee of CAD 7.
Once our same-day processing service is completed—including weekends and public holidays—you will receive an email notification from Canadian Customs with the outcome of your application as a result of our service.
Please note that while your application is under review, you are not considered to hold a valid eTA. You should therefore not plan or undertake any travel to Canada until you receive official confirmation. You will be informed of the next steps within 72 hours. In some cases, additional documentation may be required. If assistance is needed at any stage, our 24/7 free support service is available to help you.
We strongly recommend adding our email address to your safe sender/whitelist to ensure our messages are not missed due to spam filters or a full inbox.
If you have any questions regarding our delivery policy, please contact us at
support@canadaimmigrationdocument.org.
We typically respond within one hour.
Please remember that if your eTA authorization is not approved for any reason, you are eligible for a full refund. To request a refund, simply contact us by email at
support@canadaimmigrationdocument.org.